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Help · Funding

Jobs paid on claim

A capped deposit up front, then each stage is funded once the tradie claims it as done.

In some states the building law caps the deposit and doesn't allow payment ahead of the work. On those jobs Trustrade works like this:

  1. The client funds the deposit (at most the state's cap) before work starts.
  2. When the tradie finishes a stage, they claim it in the app. The contract says what "done" means for each stage.
  3. The client is emailed: "Your tradie has finished the stage and asked to be paid. Fund it and approve when you're happy." They check the work, fund it, then approve the release.
  4. A claimed stage is due 7 days after the claim. No late fee can apply to a stage before it's claimed.

The 1% Trustrade fee is paid on top when each stage is funded, as on any job. In New South Wales over $20,000, nothing can be funded until the tradie has recorded giving the client the home warranty certificate.

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Related

  • Funding a stage
  • When do I get paid?
  • Why is a payment paused or waiting for review?
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