When a stage is due, tap Secure on it. Before you pay you see the stage amount, the 1% Trustrade fee (per payment, not included in the stage price) and the total.
When is a stage due? On most jobs you fund each stage before work on it starts. On a job paid on claim (the law in some states, for example Victoria over $10,000 and New South Wales over $5,000), you fund the deposit before work starts, and each later stage once your tradie finishes it and claims it: check the work, fund it, then approve the release. Your contract's "How this job is paid" section says which applies.
Payments are held in an account with Zai Australia Pty Ltd (AFSL 527370), the licensed payment provider Trustrade uses, and are released only as the job's terms allow.
← All help · Still stuck? Contact us