In short
- Founding tradies are invited by Trustrade. On their jobs, the 1% Trustrade fee is waived for the life of their Trustrade account.
- Their clients see the fee as "waived" at checkout and pay only the stage amount.
- It ends only if the account is closed or for a serious breach. We can't take it away for any other reason.
1. Who it's for
The offer is for tradies Trustrade invites to be founding tradies before or soon after launch. Trustrade decides who is invited and limits the number. Being a founding tradie is shown on your account under Fee plan.
2. What "free for life" means
While your account is open, the Trustrade platform fee is waived on every stage of every job you set up, and you won't be charged a Trustrade subscription. "For life" means the life of your Trustrade account, not a set number of years. Your clients pay only the stage amount, and you receive the full stage amount when it is released.
3. What isn't covered
- Late fees under a job's late-fee clause still apply as set out in the Fees & Charges.
- Costs charged by others (for example your own bank) aren't covered.
- There's no cash or other alternative, and the offer isn't a credit you can use elsewhere.
4. If you sell or restructure your business
The offer belongs to your account. If you sell your business or move it to a new entity (for example from sole trader to company), tell us and we'll move the offer to the new account if the same person runs it.
5. When it ends
The offer ends only if:
- you close your account; or
- we close your account for a serious breach of the Tradie Platform Agreement or the Acceptable Use Policy, after following the suspension steps in that agreement.
We won't withdraw or change it for any other reason. A stage that was funded while the offer applied keeps its waived fee.
Versions
First draft of the Founding Tradie Offer: the Trustrade fee waived on all of a founding tradie's jobs, for the life of their account.