In short
- Trustrade does not charge tradies a subscription today.
- If paid plans are introduced, these terms will set out the price, billing, renewal, cancellation and refunds, and we will give you at least 14 days' notice first.
- Cancelling will always be possible online, in a few steps.
1. Status
This page is a placeholder and is not in force. Nothing on it applies to you, and nobody is charged a subscription.
2. What these terms will cover
If Trustrade offers paid plans for tradies, these terms will say, before you sign up:
- that it is a subscription, what each plan includes and what it costs, including GST;
- the billing period, when and how you are billed, and that payments are processed by Stripe;
- how it renews, and how much notice we give before a price change;
- any free or introductory period, and exactly when it turns into a paid one;
- how much notice you need to give to cancel, and how to cancel online, in a few steps, without having to call anyone;
- refunds on cancellation, and what happens if a payment fails.
We will send you reminders before a free period ends and before each renewal where the law requires it. A subscription will never change how money for a job is held, released or refunded, or the fee on a stage that is already funded.