In short
- What's free: the 1% Trustrade fee, on every stage a tradie's first job had when its first stage was funded.
- Who it's for: tradies on the First Job Free plan, once per tradie.
- After that job, the standard fee applies.
1. Which job is your first job
Your first job is the first of your jobs on Trustrade to have a stage funded, whoever the client is. It is fixed at that moment, together with the stages the job had then and their amounts. It's once per tradie business, not once per client.
2. What is waived
The Trustrade fee (1% of each stage) is waived on those stages, so your client pays only the stage amount and you receive the full stage amount when it is released. Your client sees the fee as "waived" at checkout.
3. What isn't covered
- A stage added to the job later (for example by an accepted variation) is charged the standard fee.
- Late fees under a job's late-fee clause still apply as set out in the Fees & Charges.
- There's no cash or other alternative if the first job is small or cancelled.
4. After your first job
Every other job is on the standard fee shown in the Fees & Charges, unless Trustrade moves your account to another plan. A stage that was funded with the fee waived keeps its waived fee.