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Electronic Signatures & Communications

Version 0.1 · effective 16 Oct 2026 · Trustrade is operated by TR. Trade Pty Ltd

Draft v0.1, pending founder review. Not in force yet. Trustrade is in a closed demo and is not taking real payments.

On this page
  1. In short
  2. Signing electronically
  3. Getting notices electronically
  4. Your records
  5. Paper copies and withdrawing consent
  6. What you need
  7. Versions

In short

  • You agree to sign Trustrade contracts and documents electronically, by typing your name and ticking a box.
  • You agree that we, and the other party on your job, can give you notices by email and in the app instead of on paper.
  • You can ask for a paper copy of anything at any time, free.

This summary is here to help. The full text below is what applies.

1. Signing electronically

When you sign a contract, a variation or any other document on Trustrade, you do it by typing your full name and ticking a box to say you agree. You agree that this is your signature and that it identifies you and shows you intend to be bound, as the Electronic Transactions Act 1999 (Cth) and the equivalent state and territory laws allow.

We know it's you because you signed in with a code sent to your verified email address, and your identity has been checked before any money moves. For each signature we record your name, the time, the version of the document, a fingerprint (a SHA-256 hash) of its exact text, your IP address and your device. Once both parties have signed, the document is locked and can't be changed. Every signed version stays on the job.

2. Getting notices electronically

You agree that we can give you notices, contracts, invoices, receipts and other documents:

  • by email to the address on your account; and
  • in the Trustrade app or website, including the notifications bell.

A notice is given when we send the email or show it in the app. Notices between you and the other party on your job, such as a variation, a request to release a stage or a hold, are given through the app.

Keep your email address up to date and check your junk folder. If we know an email didn't reach you, we will try another way.

3. Your records

You can view, download or print every contract and document you have signed, and every version of our terms you have accepted, from Documents in the app.

4. Paper copies and withdrawing consent

You can ask for a paper copy of any document, free, at support@trustrade.co. You can withdraw this consent for future documents at any time by telling us at support@trustrade.co. Because Trustrade only works electronically, withdrawing it means we'll help you close your account once no money is held or on its way to you; documents you've already signed stay valid, and we'll send you paper copies on request.

5. What you need

A device with a current web browser, an email account, and a way to view and save PDF or web pages.

Versions

  1. Version 0.1effective 16 Oct 2026In effect

    First draft: consent to sign contracts electronically and to receive notices by email and in the app.

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